We offer bespoke training courses that can be created around your business needs. Each course is composed of a combination of modules.
A certificate is provided on all courses.
Participants will learn that Advance strategies allow you to check all the “motions” of the event or the visit and are recommended to make sure they respond to the expectations of the VIP’s or your superior.
Participants will learn that a ceremony is a celebration for a visitor, community, business or organization, which marks an event with tradition and commonality creating a memory of a lifetime.
Participants will be presented with the key question: how can we communicate in a peaceful way when “the other” is facing us through screens and social media?
Participants will learn how to get useful information and take decisions. It’s a state of mind and a method devoted to enhance strategies.
The participants will learn about the European Union as a political organization. This lecture presents the system of the EU and contributes to a reflection on the future of it.
Participants will learn the appropriate way to display country flags, laws, customer and observances, how to show proper respect during national anthems and determine flag and logo precedence. In addition they will learn the order of precedence in International Organizations.
Participants will learn that influence is public and media-oriented, and lobbying is focused on law elaborating process and decision makers.
The participants will learn a comparative approach to Europe, China and India. This lecture is a reflexive view on the personal and collective dimension of culture and communication.
Participants will gain a valid insight into the history of protocol and the importance of showing respect for other cultures. Without specific knowledge of our own cultures and others communication becomes increasingly difficult. Organisations and businesses that do not address the differences of cultures beforehand can create more harm than good resulting in them not achieving the desired outcomes.
Participants will learn the correct way to handle the flow of guests and the Management of Hospitality and all aspects of stationery and effective seating arrangements. A dining etiquette luncheon can be a part of the training.
Participants will learn to define the order of precedence, its usage and importance as a protocol tool as well as how to determine precedence of individuals, Heads of State, Diplomatic Missions, Delegation Visitors, country flags and how to apply this to seating strategies.
The participants will learn that soft power, influence and public diplomacy is used by nations to develop their perceptions by general public of other nations.
1. How to organise the most successful networking event?
2. How to compose the most effective guest list and invitation?
3. Four stages in realising a high-level event:
-Planning & Preparation
-Evaluation & Follow-up
4. The focus of a protocol officer
5. The role of the host
6. A guest’s checklist in order to facilitate strategic networking
Participants will learn how to engage with internal and external stakeholders in order to reach the organisation’s goals and objectives. In that respect, the exact roles in event management are defined for the protocol officer, host and guest.
Participants will learn what role (social) media plays in official events, the importance of media coverage or a press conference and the impact security might have nowadays in realising public events and ceremonies.
The participants will learn the differences of International Visits including state, official, working and private visits. They will learn to identify key elements to consider when selecting an appropriate gift and understand how culture affects the gift selection.